Transparency, communication and, accountability

 

• Release minutes to unit owners on website (previously requested and PNC agreed) Redact names of unit owners or renters.

• Provide unit owners documents that they request without requiring a Non Disclosure Agreement.

• Provide 60 days notice of common charge increases to unit owners.

• WIthin 30 days of this email Both Condos shall send out a text alert to all residents regarding the condos smoking policy

• Add to the smoking policy that smoking shall not occur within 15 feet of the perimeter of the basketball courts, playgrounds.

• Annual survey of unit owners, and renters with results shared at owners meeting or annual mailing. (Conduct survey by end of April 2026)

• 2025 In person full scale owners meeting at St Raymond Auditorium where we can verbally ask questions at a microphone. (previously requested) Due May 2025)

• more transparency on how buildings are selected to be next for elevator replacement. What specific data will be used? Publish that data for each building that is awaiting an elevator replacement. 

• Publish how many elevators North and South condo have had elevators replaced and how many more left.

• More transparency on work that is being done to minimize hot water and heat outages. What diagnostic & maintenance will be done during the non-heating season? 

• Provide more info and solicit input from the community regarding the future modernization or replacement of the heat/ hot water plant with a focus on a quality, affordable, reliable energy efficient option that will be affordable. 

• PNC & PSC use your monthly newsletter to give a summary of what the board discussed last month and what to expect in the coming months. (due 45 days after this email in sent)  

• Consistently use alert system for scheduled outages, and unexpected outages, and send an update when service is restored. Make sure PPD, service and management have access to send text alerts to make it part of workflow.( Due upon receipt of email.)

• Provide two weeks notices of planned closures of drives. People go on vacation and need to move cars, need time to reschedule moves or deliveries. ( due 4 weeks after email is sent.)

• Provide unit owners with details about the procurement process in how bids are handled for goods services, how contractors and vendors work are tracked and taken in consideration when seeking more goods/ services. ( due May 2026)

• Moving forward, update unit owners of who will be the contractor for capital improvements, the cost of the winning bid, the cost of other bids and why the contractor was selected as we know cheaper option is not always the best option. 

• Inform contractors and vendors, and unit owners of how vendors and contractors will be evaluated and what conditions will make vendors and contractors be ineligible to work here again. 

 

Safety and security

 

• Access for residents to PPD camera system for cams in and near their building. (previously requested)

• Pilot program cameras in halls buildings to be selected by PPD call volume.

• Look into Reinforcing or replacing front doors  and update the community on findings with specifics and solicit community input on the process. (previously requested)

• Create virtual tenant patrol (previously requested)

• Look into PPD creating an Auxiliary Police unit and update the community on findings with specifics. (previously requested)

• PPD publish crime data by building, quadrant, and property-wide (Due May 1, 2026)

• PPD create a community council. (previously requested)

• PPD use your social media to update the community about events of concern, persons of interest, concerning patterns, crime reductions to keep residents safe. (Due upon this email being sent)

• PPD look into creating a on-going  community self-defense class and update the community. (few times a year: weekend, night, weekday.)  

• Better and more consistent enforcement of quality of life issues: noise complaints, dogs off leash, not picking up after dogs, illegal dumping, throwing items out of windows. Open containers in public, radios outside. Breaking of front building door locks and glass.  Start legal proceedings for residents who violate and disturbed the peace negatively affect the quality of life regularly.

• Add more PTZ security cams on E Tremont ( previously requested) This was started, coverage can be improved on the rest of the street. Assess other locations that could use more camera coverage and install them. 

• Continue addressing areas identified by management and the community that need outdoor lighting improvement and improve lighting in these locations. 

• Ensure all buildings are able to always pass fire inspection.PNC & PSC inspect all buildings within 120 days after email sent)

• Commit to posting any fire safety notice that is released by FDNY currently or in the future in lobbies (due within 30 days of this email sent.)

 

ETC Quality of life issues

• Enforce fines for Feeding of wildlife which also feed the rats (Start one week after email is sent.)

• Daily trash pickup in the north. Supplement DSNY pickup with private carter on other days of week or switch to containerized collection; DSNY then told us daily pickup would be an option.

•  Find an alternative trash storage location, not in front of buildings.(previously requested)

 

Service Dept & Maintenance improvements

• improved efficiency, and timeliness of the service department and related repairs. (previously requested)

• Provide service dept employees a cell enabled tablet. When they come to inspect they enter all the needed info for repairs, check inventory of parts, and schedule work for a future date while doing the inspection. (previously requested)

• Create an app that allows residents to put in tickets for most common service items: broken elevator, broken front door, dirty hall, etc. The ticket is integrated with the backend and would get dispatched automatically to the employee's device. When required, the app allows residents to make an appointment.   (Due Jan 2028, but update progress at every annual owners meeting) (Previously requested) See our full suggestion on from our email sent on June 19,2024

• -improved supervision , quality, and consistency of upkeep, repairs and upgrades. 

• Email tenant survey post service dept repair appt to ask about the professionalism of the employee and the quality of the repair. Due 180 days after this email was sent.

• end the use of ‘band aid repairs’ for leaks and mold.  (This is due immediately) (previously requested)

•  improve the reliability of old elevators before they are eventually replaced. by pre-ordering parts before they are needed since these parts for old elevators need to be special ordered this will reduce time elevators are out of service. (Due April 2026)

• Research and update how we will modernize the heat and hot water system in a quality and affordable manner.  (Just asking for a plan by May 1 of 2027.)